Read and Accept our Terms and Conditions
The Client and the Photographer(s) hereby agree that :
The Photographer(s) will provide the Package services to the Client at the Venue(s) on the Wedding Date(s) and any related services thereafter that are reasonably necessary for provision of the Package to the Client.
The Client will pay the Purchase Price in the following manner:
30% of the Purchase Price for Package In advance to be paid as deposit to book the dates If the event is 10-24 months away from the day of booking. Payment should be updated to 70% by 2 months to the event. The remaining 30% should be paid in not less than 2 weeks to engagement or wedding
50% of the purchase price should be paid as deposit for the date to be booked if the event is 6-9 months away from the day of booking. The remaining balance should be paid in not less than 2 weeks to the event.
70% of the purchase price should be paid as deposit for the date to be booked if the event is 1-5 months away from the day of booking. The remaining 30% should be paid in not less than 2 weeks to engagement or wedding
100% payment should be made to book date if event is 2-3 weeks away.
The total payment made for any booking cancelled 2 months or less to the event will not be refunded .
Any remaining Balance should be paid at worst scenarios 2 weeks to engagement or wedding. (This is a measure to avoid contention between clients and Team Nhyira because of money and to help maintain the relationship created). This is also to ensure quick delivery right after the wedding day and not to come to a point where Team Nhyira has to withhold deliverables till balance is paid.
Clients will be given a final reminder for the balance 4 weeks to the event. If balance is still not paid 3 weeks to the event Team Nhyira will be forced to terminate the contract and refund 40% of the deposit made.
Any additional coverage on the event days are payable at a rate of GHS400 per hour for photography and GHS500 per hour for videography.
Clients who terminate their bookings before the event date will be refunded 60% of their initial deposit. Client will be required to file a case and state reasons for contract termination, a response will be given in 3-5 business days.
In the case of a lockdown, if client is not able to reschedule event a full refund will be provided. Rescheduling will not attract any additional cost.
If the wedding date is cancelled or the contract is broken by unexpected circumstances by the client; Alternative arrangements and any additional charges are at the discretion of the Photographer(s). Where the Photographer(s) are unable to rebook the date(s) with an equivalent booking, then the cancellation refund will be reduced to the non-refundable deposit only and any additional fee(s) already paid will be refunded accordingly.
A refund of 140% of the amount paid applies; if any unforeseen circumstances or medical emergency prohibits our ability to attend and fulfil photographic duties as outlined in this contract and substitute photographer(s) of equal quality can't be found to replace our services, if substitute photographer(s) are found no refund is applicable.
NB: This very unlikely to happen but we as humans leave nothing to chance.
The negatives & digital files shall remain the property of the Team Nhyira & shall be kept by them for a period of 6 months after the wedding date(s),the digital files will be deleted once the dates elapse. All photographic proofs, Sample prints, Digital Photographic Medium and Negatives remain property of stated Photographer(s). Photographer(s) reserves the right to use any such Images for any display samples or marketing purposes locally, nationally or internationally with the agreed consent of the client. Team Nhyira will not give Raw Files out under no circumstances since clients are only entitled to the final work.
All photographic images and videos will be shot with professional 35mm SLR cameras, & professional processing services. Clients should therefore not expect quality above what the 35mm SLR cameras can produce. Clients should not expect quality like that of Hollywood movies. Those movies are shot with super high definition 8K cameras that no one can afford for wedding production anywhere in the world.
It’s the responsibility of the client & their wedding party to be ready during each photographing or videography session at the appointed time & Location agreed orally or in writing .It is our duty as Documentary Wedding Photographers to document your wedding day as you have presented to us. Therefore Team Nhyira will not be responsible for changing backgrounds of locations, clearing prominent skin blemishes, patching torn clothes, correcting positioning of items and correcting bad body posture in post-production. Clients are advised to cooperate with photographers to get desired pictures and videos on set. Clients are advised to get a good make-up artist. Clients are advised to know and understand their body forms, stature, color, blemishes and deformities and do their best to hide or cover them to their best of capacity.
Clients will help Team Nhyira to get desired photographs and videos. Especially of family members, special guest and specific things that are very dear to clients. A designated sibling or protocol member would be appropriate to assist Photographers
Team Nhyira will therefore not be held responsible for any missed shots as a result of client’s failure to assist the photographers
There is a danger that guests can unwittingly spoil shots. This can be as simple as trying to repeat shots taken by the “official” photographer, or distracting the subjects so that eyes are not looking at the camera, or taking an inordinate amount of time to take shots, or “spotting” the bride’s face with red focus assist lights, or floating into view on formal set-piece shots, or compromising the ambience of scenes by the inappropriate use of flash photography.
We will speak with the guest or bride or groom or co-ordinator if appropriate. In some circumstances our coverage may be compromised or may have to be cut short. An inconsiderate guest can wreck the record of your special day. The activity of another professional photographer or videographer or enthusiastic hobbyist can endanger the quality of the final product. For example still and video lights are not a good mix. Please notify us beforehand – with contact details – so that we can liaise the other parties and package the shooting accordingly, to avoid any unforeseen circumstances.
In the event that the photographers are struggling to control the wedding parties due to many photographers from another outfit the photographers will start shooting candid photography only and Team Nhyira will not be held responsible.
Clients are advised to control the environment to their very best to avoid noise in the background, unwanted crowd reactions at certain points and arrangements for group pictures and clearing the background for pictures. Team Nhyira will not held responsible any faults in the work as a result of clients failure to do so. We suggest an assigned protocol person to control the environment and help photographers get designed pictures and video.
Ensuring the appropriate behavior of all guests and other persons at the wedding and other events covered by Photographer shall be the responsibility of Client. In the event Photographer or his employee experiences any inappropriate, threatening, hostile or offensive behavior from any guest or other person at the wedding or other event (including, but not limited to, unwelcome sexual advances and verbal or physical conduct of a sexual nature) then the following process shall be followed: first offense: Photographer will draw protocol or event cordinator's attention; second offense: Photographer will draw client's attention; third offense: Photographer will end wedding coverage immediately and leave the event, Photographer shall be entitled to retain all monies paid hereunder and client agrees to relieve and hold Photographer harmless as a result of incomplete wedding or event photography coverage.
Engagement / Pre-wedding and Post-wedding shoots are on location(s) and date(s) agreed by both parties e.g. (Outdoors, Park, Beach, Garden and Funfair etc.) in the event of cancellation due to bad weather etc., a future date will be rescheduled to do the shoot agreed by both parties. In the event that a suitable date can’t be agreed by both parties the shoot(s) will lapse without value unless otherwise agreed in writing by the Photographer(s).(excluding Saturdays).
The client will apply for any necessary permit(s) or license(s) that will allow the Photographer(s) to shoot at the client’s location(s) of choice for both the pre and/or post shoot and Wedding day shoot, The Photographer(s) isn’t responsible for accessibility to any location(s).
Unless agreed upon prior to any editing work, high-resolution proof sets may contain a mixture of color, black and white, and selective color images. An alternately colored version of a photo may be purchased at the current rate. Limited color correction and/or retouching are included at Photographer's discretion or as stated in package list. Client may request further changes for an additional charge. Photographer is not responsible for any prints that are not ordered directly from him. For best results, clients with the high-resolution files should order their prints through a reputable lab.
Only Pictures selected by editor will be sent to client for further selection if applicable. All Original raw files in no case will be sent to client for selection.
Selection only applies to Engagement/Pre-wedding shoots , photo shoots, and family shoots.
Selection does not apply to Traditional and white weddings and other events . Editor is solely responsible for selecting and editing pictures for traditional and white weddings and other events.
Client will not be involved in the Video Post-production process except for song selection.
The whole post - production process is exclusive to the Team, their creativity, discretion and experience. We advise clients to do a thorough search on our work so they know what they are signing up for.
Even though the outcome of one event will never be the exact same as that of another event there is a particular trend in our work that helps the client envisage the possible outcome of theirs.
Colors, brightness, framing, composition, video - sound track editing flow , song preference, editing style , photo and video angles, length of videos, video sound design, picture retouching, picture standard edits among others are what clients can look out of for when trying to identify the trend in the style of our work.
Picture highlights (100-150 pictures including retouched pictures) and video trailers/highlights will be delivered within 15 - 20 working days after event. Full set of pictures will be delivered within 30 - 45 working days after event. Full videos take up to 150 working days for completion and delivery. Client can opt to do their selection of 150 pictures for the photobook or have TNglobal Studios do the selection and send for their approval before printing. Client will select pictures for Frames right after delivery of full album. Photobook and frames will be delivered 20 – 90 days after delivery of Full Set of pictures .
When full delivery package is ready, Clients will be called on phone to arrange for pickup from our office or delivery. Delivery will be done by these “delivery riders” or Uber depending on their availability and the size of the package. Cost of delivery mostly range between 25ghc - 70ghc respective of clients location. Clients are to cater for the cost of delivery. We advise clients not to argue with our customer service when told the cost of delivery. If client is not comfortable with the delivery cost or terms, Client can easily do a pickup from our Office. Client will be sent a delivery form to fill once clients arrange for a delivery to be made. Cost of delivery will be communicated to clients and once clients confirm with our Team to go on with the delivery, delivery will arranged. Delivery will be done within the next 1- 4 working days after finalizing on delivery arrangements with our Team. DISCLAIMER: Delivery is not part of our work as TN Global Studios specializes in Photography and Cinematography. We employ the services of third party delivery companies or persons. Failure on their path to be available or to give a great service is not the fault of Retro Lines. However TN Global Studios takes all the required measures to make delivery smooth for clients. ONCE DEPOSIT IS MADE, CLIENT IS ASSUMED TO HAVE READ AND AGREED TO EVERYTHING STATED ABOVE.